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Privacy Policy

Overview

This privacy policy applies to https://onStage.LA and related web properties which are owned and operated by LA STAGE Alliance (collectively, "We", "Us", "Our" and "LA STAGE"). This privacy policy describes how LA STAGE collects and uses the personal information you provide on our web site: https://onStage.LA. It also describes the choices available to you regarding our use of your personal information.


LA STAGE is committed to protecting the privacy of our users. We do not share any personal information with third parties in ways that are not disclosed in this Privacy Policy.


Visitors to the onStage.LA Web site ("Site") can access many informational areas of the Site, such as browsing articles, profiles, images, information about LA STAGE policies, and help content. By using the Site, you consent to the collection, use and disclosure of your information as described below. This Privacy Policy may change from time to time, so please check back periodically. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on the Site's home page prior to the change becoming effective.


Your IP Address

We use your IP address to help diagnose problems with our servers and to administer the Site. Your IP address is used to help gather broad demographic information about our members and visitors. Your IP address is recorded when viewing articles, joining and/or making purchases. This enables us to detect and prevent fraudulent activity.


Cookies and Tracking Technologies

Technologies such as: cookies, beacons, tags and scripts are used by LA STAGE and our partners [e.g. analytics and advertising partners], affiliates, or analytics or service providers [e.g. advertising, analytics, and monitoring partners]. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.


We use cookies for authentication and tracking. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.


Log Files

Just like most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.


We may combine this automatically collected log information with other information we collect about you. We do this to improve the services we offer you, to improve marketing, analytics, or site functionality.


Behavioral Targeting/ Re-Targeting

We may partner with third party ad networks to either display advertising on our Web site or to manage our advertising on other sites. These ad network partners may use cookies and Web beacons to collect non-personal information about your activities on this and other Web sites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.


Social Media Widgets

Our Web site may include social media features, such as the Facebook "Like" button and widgets, the "Share this" button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.


Frames

Some of our pages may utilize framing techniques to serve content from our partners while preserving the look and feel of our site. Please be aware that you are providing your personal information to these third parties and not to onStage.LA.


Information We Request Directly From You

The Site's registration forms, order forms, contact us forms, surveys and contests may require you to give us contact information (such as your name and email address), unique identifiers (such as a username and password), and demographic information (such as your ZIP code or age). Order forms require financial information (such as your account or credit card numbers and billing address) as well. You may also be asked to provide a shipping address if the tickets you purchase will be delivered by mail.


How We Use Contact Information

Your contact information is used to contact you when necessary in connection with transactions entered into by you on the Site. A limited amount of personal information is provided to the venues, suppliers, producers, promoters and/or their affiliated agents of the events for which you purchase tickets. Specifically, we disclose your name, email address and phone number so that producers/promoters may notify you of last minute changes that will affect your purchase. Examples of this might include cancellations and postponements on the day of the event. We may also disclose other personal information specifically related to your purchase such as the need for handicap seating. If tickets will be delivered by mail, your shipping address may also be disclosed. Your credit card information is not kept by us or on our site and will not be disclosed. We do not sell your personal information to third parties.


We also use patron contact information we collect in order to send you information and offers from LA STAGE. We carefully select the information we send in an effort to provide you information that offers real value to you, such as discounts, exclusive offers or special event information. You may opt-out of all special event notifications by editing your email subscriptions.


How We Use Financial Information

Financial information that is collected is used to check your qualifications and bill you for products and services. We do not keep any credit card information on our servers and will not share financial or unique identifier information with third parties unless it is necessary to process your transaction (i.e. processing your credit card).


How We Use Demographic Information

We use this information to tailor the Site to the interests of our users. This information may shared with third parties only on an aggregate basis so that they can tailor our content to the appropriate audience.


Other Sites/Third Party Vendors and Their Privacy Policies

The Site may contain links to other Web sites. LA STAGE is not responsible for the privacy practices or the content of such Web sites or for the privacy policies and practices of other third parties. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.


Our Security Precautions

The personal information that you provide to us is stored on servers, which are located in secured facilities with restricted access, and protected by protocols and procedures designed to maintain the security of your personal information when you complete a transaction or access your personal information. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology, which encrypts all of your sensitive information, including credit card number, as it is transmitted through the Internet. However, no server, computer or communications network or system, or data transmission over the Internet can be guaranteed to be 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at support@lastagealliance.com.


Mediation

You agree that, in the event any dispute or claim arises out of or relating to your use of this website or to this Privacy Policy, you and LA STAGE will attempt in good faith to negotiate a written resolution. If the dispute remains unresolved for forty-five (45) days after notification of a dispute (via certified mail or personal delivery), you agree to join LA STAGE in mediation services in Los Angeles, California with a mutually agreed upon mediator in an attempt to resolve the dispute. You agree that, should you file any arbitration claim, or any administrative or legal actions without first having attempted to resolve the matter by mediation, then you will not be entitled to recover attorneys' fees, even if you would otherwise be entitled to them.


Legal Disclaimer

We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, to any other third party with your prior consent to do so and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.


If you have any questions or concerns about this Privacy Policy, LA STAGE's practices, or your dealings with the Site, please contact us online or write to LA STAGE Alliance, 514 S. Spring St. 4th Floor, Los Angeles, CA 90013.

Contact

LA STAGE Alliance
514 S. Spring St.
4th Floor.
Los Angeles, CA 90013-2304